Four Ways Hotels Can Use Instagram
Instagram has quickly grown to be a powerful marketing tool for all types of businesses. Its user base has grown exponentially, and now that Facebook has acquired it, the potential for its use has...
Hospitality and Review Tools Blog
American Express Pays Card Holders $5 for TripAdvisor Review
American Express and TripAdvisor have teamed up to entice AMX Card Members to post a review. They are offering a $5 credit for every review posted through this partnership. This means hotels now have...
Value is in the Eyes of the Customer
The Subjective Theory of Value states that value of a product or service is based on the subjective importance of it to an individual. You can read more about the details and economic theory behind this...
Six Words to Avoid When Dealing With Guests
By Feature Writer Alan Fairweather You probably realise how the wrong tone of voice and negative body language can cause problems when dealing with other people, particularly guests and even your staff. However, using...