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Rupesh Patel
Rupesh Patel, hotelier and founder at SmartGuests.com, a U.S.-based Hospitality and Review Tools company that helps hotels increase revenues and occupancy, by boosting their online reviews and reputation. His proven system has not only improved his own hotels, but have helped hundreds of other hotels (large and small) get an advantage over their competition. He regularly shares his passion for entrepreneurship, customer service and marketing on numerous industry sites, social media and blogs.
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5 Hospitality Customer Service Habits – Warm & Welcoming
by Rupesh Patel · Published August 31, 2016 · Last modified May 18, 2020
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How to Prevent Guests from Leaving Unhappy
by Rupesh Patel · Published January 14, 2014 · Last modified August 27, 2014
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Celebrate Housekeeping Week
by Rupesh Patel · Published September 7, 2014 · Last modified September 9, 2014