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Rupesh Patel
Rupesh Patel, hotelier and founder at SmartGuests.com, a U.S.-based Hospitality and Review Tools company that helps hotels increase revenues and occupancy, by boosting their online reviews and reputation. His proven system has not only improved his own hotels, but have helped hundreds of other hotels (large and small) get an advantage over their competition. He regularly shares his passion for entrepreneurship, customer service and marketing on numerous industry sites, social media and blogs.
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Must Read Before Hiring:
Can Seasonal Employees Still Deliver Great Customer Service? By Steve DiGioiaby Rupesh Patel · Published December 13, 2013 · Last modified January 3, 2014
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How to Prevent Guests from Leaving Unhappy
by Rupesh Patel · Published January 14, 2014 · Last modified August 27, 2014
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2 Important Things Your GM Never Told You
by Rupesh Patel · Published September 30, 2015 · Last modified November 30, 2015