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Rupesh Patel, hotelier and founder at SmartGuests.com, a U.S.-based Hospitality and Review Tools company that helps hotels increase revenues and occupancy, by boosting their online reviews and reputation. His proven system has not only improved his own hotels, but have helped hundreds of other hotels (large and small) get an advantage over their competition. He regularly shares his passion for entrepreneurship, customer service and marketing on numerous industry sites, social media and blogs.
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How to Find Employees for Your Hotel
by Rupesh Patel · Published July 25, 2015 · Last modified November 30, 2015
12 Ways to Surprise and Delight Your Guests
by Rupesh Patel · Published August 25, 2016 · Last modified March 13, 2020
CHECKLIST: What to do When Your Hotel Manager Suddenly Quits
by Rupesh Patel · Published July 30, 2019