Rupesh Patel
Rupesh Patel, hotelier and founder at SmartGuests.com, a U.S.-based Hospitality and Review Tools company that helps hotels increase revenues and occupancy, by boosting their online reviews and reputation. His proven system has not only improved his own hotels, but have helped hundreds of other hotels (large and small) get an advantage over their competition. He regularly shares his passion for entrepreneurship, customer service and marketing on numerous industry sites, social media and blogs.
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How to Offer Outstanding Customer Service With Social Media Care
by Afton Negrea · Published January 27, 2014
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Inexpensive Ways to Deliver Personalized Experiences to Your Hotel Guests
by Rupesh Patel · Published February 17, 2014
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Ten Resolutions Every Hotel Manager Should Have for 2014
by Rupesh Patel · Published January 3, 2014