Top 17 Questions Staff Must Ask at Check-in
If you want to beat the competition online, then your staff needs to be trained very well when guests come into your hotel. Offering top-notch service is what drives great online guest reviews. Not to mention, increases the bottom line.
Here are the 17 Questions your staff Must ask at check-in to create a bond with your hotel guests.
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Top 17 Questions Staff Must Ask at Check-in -PDF