Hotels & Hospitality Customer Service, Operations, Sales & Marketing
A Sweet Hello and a Sweet-Scented Goodbye Elevate Your Hotel’s Guest Experience with Our Custom Candy Wrapper and Care Fresheners YES, everyone loves chocolate! Now, unless you’re running a luxury hotel, there’s really nothing...
Does your hotel need social media? The question is not really whether you should be doing social media or not. It’s how well you do it. When do I need to do social media...
A picture is worth a thousand words — this old adage is one of the longest enduring principles that have guided marketers and advertisers then and now. For hotels, with the rise of social...
Many companies use social media as a way to increase brand awareness and drive sales, but few consider social media as a solution for their customer service. Social media is not a ‘set it...
The Money is in the List: Claim Your Hotel’s Listing on these Sites Two out of three people use listing sites to find hotels, which implies that if your hotel is not listed, you’re...
The dictionary defines social proof as “A psychological phenomenon where people assume the actions of others reflect correct behavior.”It’s human nature that when we enter a new situation, we look to those around us...
75% of TripAdvisor members surveyed say they are more likely to patronize a business with a TripAdvisor endorsement on display* tripadvisor window sticker tripadvisor digital badge Registered your business on TripAdvisor? You’ve probably received...
If you’ve put most of your marketing efforts in digital media but ignored direct mail, you’re skipping a method of gaining exposure for your business that’s still effective. Postcards have a 2.47 percent household...
So you’ve got a sparkling, brand-new website. Great! Now how are you going to get traffic to it? After all, what good is a website if no one sees it? If you want traffic...
When it comes to local internet marketing and reputation management, perhaps no website is more important to companies than Yelp. In the unlikely event that you don’t know what it is, Yelp is a site...
Ever wondered how your hotel’s online reputation is going to positively or negatively impact your hotel pricing? Ever wondered what is the return on investment for maintaining an excellent brand reputation in social media? Now,...
Good inbound marketing means sending emails to people who actually want to hear from you. But oftentimes, your emails still end up getting lost in the inbox clutter — or worse, in the spam folder. And then, when someone...
1 WORD, BUFFER. The Buffer App is the perfect tool to blast your post or status update across multiple social media platforms at once. This tool allows you to schedule posts for later in the...
Instagram has quickly grown to be a powerful marketing tool for all types of businesses. Its user base has grown exponentially, and now that Facebook has acquired it, the potential for its use has...
American Express and TripAdvisor have teamed up to entice AMX Card Members to post a review. They are offering a $5 credit for every review posted through this partnership. This means hotels now have...
