Hotels & Hospitality Customer Service, Operations, Sales & Marketing
Will All Great Housekeepers Please Stand Up? Empower Your Housekeeping Personnel with Our Housekeeping Cards In 2012, textile company Crypton Fabric commissioned the Washington, D.C. based firm Wakefield Research to perform a survey on...
We can almost hear a collective digital sigh from the other end of our screen. We can almost hear you saying: “Another resolutions list? You’ve got to be kidding me.” But if there’s one...
If you want to beat the competition online, then your staff needs to be trained very well when guests come into your hotel. Offering top-notch service is what drives great online guest reviews. Not...
Do you want staff who make a positive contribution to your business? Who make clients and guests want to come back? Who find new clients and make more sales and profits? Of course you...
