50 Free Tools Every Hotel Should Have
Oh Yeah, you’re not seeing a typographical error. The title of this post does indeed say 50 free tools. You can’t believe it, can you? Actually, there are more free tools out there that...
Category: Hotel Reviews
A Hotelier’s Guide To Using Yelp
A Hotelier’s Guide To Using Yelp for Marketing Most managers I come in contact with are always perplexed when I ask them, “How are your reviews on Yelp?”. They simply don’t know or have never...
Ten Fast Ways to Becoming Highly Ranked on TripAdvisor
TripAdvisor.com is arguably the leading travel review site by leaps and bounds. With more than 150 million reviews and opinions and 100 new contributions posted every minute, the reach and influence of TripAdvisor on...
15 Reasons Why Your Hotel Needs a Virtual Assistant (Extremely Affordable)
As hoteliers and hotel managers, we are busier today more than ever. Between managing the day-to-day operations, trying to find additional revenue source ensuring that the hotel remains profitable and constantly monitoring what the...
How to Boost Staff-to-Guests Engagement at Your Hotel
Staff-to-Guests Engagement. Can You Spot Bad Service? In an era wherein almost most hotels offer the same rooms, the same amenities, the same rates and even the same food and dining menu, a key...
2 Tools that Remind Hotel Guests to Post Reviews
A Sweet Hello and a Sweet-Scented Goodbye Elevate Your Hotel’s Guest Experience with Our Custom Candy Wrapper and Care Fresheners YES, everyone loves chocolate! Now, unless you’re running a luxury hotel, there’s really nothing...
How to Prevent Guests from Leaving Unhappy
Capturing feedback before customers leave your business should be a priority. Learn how to stop guests from leaving unhappy and posting negative reviews. One bad review — in this day and age when word-of-mouth...
TOOL: Free Photo Books for Your Hotel Rooms by TripAdvisor
TripAdvisor has produced its first-ever photo book, celebrating the most intriguing and inspiring photos by travelers worldwide. And as a highly-rated hotel on TripAdvisor, you are invited to order copies to place in your...
How to Get More Reviews on Tripadvisor
Is Your Hotel Part of the Online Conversation? Who reads reviews anyway? This was the prevailing nonchalant attitude among hotel owners until the Internet changed everything. Before, reviews were published on newspapers, written by...
Ten Resolutions Every Hotel Manager Should Have for 2014
We can almost hear a collective digital sigh from the other end of our screen. We can almost hear you saying: “Another resolutions list? You’ve got to be kidding me.” But if there’s one...
