Why Your Guests Are Not Writing Reviews (solutions included)
Why Your Guests Are Not Writing Reviews Remember when you were 6 years old and had to take medicine to fight off that nasty cold? What did you do, run away from mom? I...
Category: Social Media
How To Manage Hotel Reviews Like A Pro
Top online travel agency Hotels,com listed “Checking Guest Reviews” as one of the Top 10 travel trends for 2015. In our opinion, it’s not only a trend, it’s here to stay. With the increasing...
How a Banana Made My Hotel Stay Amazing!
How Creativity Can Build Social Engagement. What is your business doing to stand out? How are you making guests smile? I recently had an amazing stay at the Hampton Inn in Bradenton, Florida. I’ve stayed at many hotels that...
10-Day Hotel Social Media Marketing Road Map
If your hotel is brand new to social media or you just need tips, this is the article for you. Learn how to easily get started on marketing your hotel through these key social channels. Take...
How to Create Free QR Codes for Your Hotel Marketing
I’ve had numerous people ask me about how to create a qr code for their hotel marketing. So today I want to show you how to quickly and easily create a qr code that...
Hotel Reviews: 4 Tools to Help Get More
Are you struggling to get positive reviews? Is your hotel only getting a few a month? Do you have a reputation management strategy in place? Does your hotel have an incentive program for the...
Top 5 Reasons Why ALL Hospitality People Need Business Cards
Making the Business Case for Business Cards: Five Reasons Why All Hotel Employees Need Business Cards Remember receiving your first set of business cards? Remember feeling so proud and excited that you handed one out to all...
20 Ways To Optimize Your Hotel Website
Learn how to quickly increase site visits, keeping visitors engaged and convert lookers into bookers. If you do the right things, your website can be your hotel’s best marketing and sales representative – it...
3 Ways You Can Use Online Testimonials
Use Online Testimonials for Your Hotel’s Other Marketing Materials You’ve worked so hard to deliver an exceptional hotel experience to your guests. You spent a great deal of time training your hotel staff on...
10 Best E-commerce Practices for Hotels
How to Convert Lookers into Bookers With 57% of all hotel bookings made online and 97% of all travelers searching for a place to stay using the Internet, the importance for hotels to adapt...
50 Free Tools Every Hotel Should Have
Oh Yeah, you’re not seeing a typographical error. The title of this post does indeed say 50 free tools. You can’t believe it, can you? Actually, there are more free tools out there that...
20 Social Media Contest Ideas to Promote Your Hotel
Getting people to like and engage on our fan page always seems to be difficult. Especially after Facebook’s recent change of their algorithms, resulting in lower reach and pay to play business model. So...
A Hotelier’s Guide To Using Yelp
A Hotelier’s Guide To Using Yelp for Marketing Most managers I come in contact with are always perplexed when I ask them, “How are your reviews on Yelp?”. They simply don’t know or have never...
Drive More Bookings with Videos
Take Advantage of Bite-Size Videos to Promote Your Hotel. Drive More Bookings with Videos Using videos is a great way to drive more bookings, diversify your content marketing and an effective way to engage potential...
15 Reasons Why Your Hotel Needs a Virtual Assistant (Extremely Affordable)
As hoteliers and hotel managers, we are busier today more than ever. Between managing the day-to-day operations, trying to find additional revenue source ensuring that the hotel remains profitable and constantly monitoring what the...
Four Free Social Media Listening Tools Your Hotel Can Take Advantage Of
Decades ago, businesses did all the talking when it comes to sales and marketing. Back then, the flow of messages was unidirectional — businesses talk and consumers listen. There was no way for customers...
Pinterest for Hotels: What You Need to Know
How Your Hotel Can Leverage Pinterest (Top 35 List of Boards at bottom) What is Pinterest? Pinterest is a visual discovery tool that people use to collect ideas for their different projects and interests. People...
TOOL: Learn How Multiple Business Listings Can Help Your Hotel
Multiple Business Listings for Business The money is in the list – in email marketing, this is a mantra everyone follows. In marketing your hotel, this mantra is also applicable given a small tweak:...
How to Boost Staff-to-Guests Engagement at Your Hotel
Staff-to-Guests Engagement. Can You Spot Bad Service? In an era wherein almost most hotels offer the same rooms, the same amenities, the same rates and even the same food and dining menu, a key...
How Hotels can Get More Facebook Likes for Free
UPDATED: AUGUST 2014. Facebook no longer allows “Gate” likes. see details here: http://marketingland.com/facebook-kills-like-gate-pages-90-days-comply-95133 Why are guests being redirected to your hotel’s website after logging into the wifi system? You should be building your social presence and...